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Partial or Split Payments

  • Updated

Overview

Customers have the option to make partial payments or split payments under specific conditions. This flexibility can help manage your finances more effectively. Below are the guidelines and steps to follow for making partial payments or split payments.

Conditions for Partial or Split Payments

  1. Current Balance: Partial or split payments are only allowed if your balance is current. Ensure that there are no past due amounts on your account before attempting a partial payment.
  2. Payment Deadline: Partial payments must be made before the 6th of every month.

Steps to Make a Partial or Split Payment

Follow these steps to successfully make a partial payment:

  1. Check Your Account Status:

    • Log in to your account and verify that your balance is current.
    • Ensure there are no overdue amounts.

  2. Determine the Payment Amount:

    • Decide the amount you want to pay. This can be any amount as long as it is within your current balance and made before the 6th of the month.

  3. Make the Payment:

    • Go to the payment section of your account.
    • Enter the amount you wish to pay.
    • Select your preferred payment method and complete the transaction.

  4. Verify the Payment:

    • After making the payment, check your account to ensure the partial payment has been applied.
    • Confirm that your new balance reflects the partial payment.

Important Notes

  • Payment Confirmation: Always ensure you receive a confirmation of your partial payment. Save any receipts or confirmation emails for your records.
  • Multiple Partial Payments: You can make multiple partial payments within the same month as long as they are made before the 6th and your balance remains current.

FAQs

Q: Can I make a partial payment after the 6th of the month? A: No, partial payments must be completed before the 6th of the month to be accepted.

Q: What happens if I miss the deadline for partial payments? A: If you miss the deadline, you will need to pay the full amount due to avoid any late fees.

Q: Can I make a partial payment if my account has past due amounts? A: No, partial payments are only allowed if your balance is current.

If you have any questions or need further clarification, feel free to reach out to our support services team through this link.

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