Promise-to-Pay for Rent Payments
At Darwin Homes, we understand that unexpected financial situations can arise, making it challenging to meet your rent payment on time. To assist residents during such times, we offer a promise-to-pay option.
How Does Promise-to-Pay Work?
- Request Submission: If you anticipate difficulty in making your rent payment on time, submit a promise-to-pay request as soon as possible.
- Contact Our Support Team: Reach out to our support team via Support Ticket to discuss your situation and request a promise-to-pay arrangement.
- Provide Details: Be prepared to provide details regarding your circumstances, such as the reason for the delay and your proposed timeline for making the payment.
- Fulfillment of Agreement: Honor the terms of the promise-to-pay agreement by making the agreed-upon payment by the specified date.
Important Considerations:
- Communication is Key: Promptly communicating your situation and request for a promise-to-pay arrangement is crucial. This allows us to better assist you and find a mutually beneficial solution.
- Temporary Solution: Promise-to-pay is intended as a temporary solution for short-term financial difficulties. It's important to communicate with our team if your circumstances change or if you require further assistance.
- Consequences of Non-Payment: It's essential to understand that a promise-to-pay arrangement does not exempt you from late fees or stop the collection process. Failure to pay by the promised date may lead to the initiation of eviction proceedings.
If you have any questions or need further clarification, feel free to reach out to our support services team through this link.