Understanding Your Security Deposit Refund Timeline
One of the common questions we receive from our residents is about the timeline for receiving their security deposit refund. Here's what you need to know:
When Does the Security Deposit Refund Process Start?
- The security deposit refund process begins as soon as we take possession of the property. This typically occurs once we confirm that the resident has moved out and returned the keys.
What Is the Expected Timeline for a Refund?
- Residents can expect to receive their security deposit refund within the state-required timeframe. Most states are 30-days from the confirmed move-out date.
Understanding the Process:
- The security deposit refund process involves assessing any damages or outstanding charges against the security deposit and determining the refund amount.
- We aim to process refunds promptly to ensure a smooth transition for our residents.
What to Expect:
- Communication: Throughout the process, we strive to keep our residents informed about the status of their security deposit refund. Please ensure to provide us with your forwarding address or ACH information for a timely return.
- Transparency: We provide a detailed breakdown of any deductions from the security deposit along with the refund.
If you have any questions or need further clarification, feel free to reach out to our support services team through this link.