How to Make a Payment

Ensuring a seamless payment process is essential for both residents and property managers. Here's how a resident can make a payment using our convenient payment methods:

Online Payment via Resident Portal

Residents can make payments online through our secure Resident Portal using either ACH or a debit card. Here's how:

ACH Payment

1. Access the Resident Portal using your credentials.
2. Locate the Payments section within the portal.
3. Click on Make Payment and select ACH/eCheck as the payment method.
4. If you haven't added your bank account previously, click on Create New Account

 

Debit Card

1. Log in to your portal and go to Payments
2. Click Make Payment and choose Debit Card
3. Select an amount to pay and click Next
4. Click Enter New Card and enter the card information, then click Review Payment
5. Once all information is confirmed, click Submit Payment

 

Cash Pay

1. Find the nearest Cash Pay location
2. Ask the cashier to select PayLease Community Payments to make a bill payment.
3. Provide your PayLease Account ID to the cashier when paying at your local payment location.
   1. To know your PayLease Account ID login to your Resident Portal
   2. Go to Make a Payment
   3. Click Need Other Options then click Cash

Check/Money Order

Mail your check/money order to:

2261 Market Street STE 10919
San Francisco, CA 94114

If you have any questions or need further clarification, feel free to reach out to our support services team through this link.